Transferring your site to us

 

We will transfer one primary domain from your shared hosting account free of charge within 30 days of signup. Additional domains or sub-domains are not included in the free transfer service. The majority of transfers are completed in 24 to 72 hours upon receipt of ticket.

If transferring from a cpanel host, it is required to purchase equal or greater amount of space for the website transfer to be successful. This is required so that full cpanel backups can be generated without errors. If this is not possible, we recommend asking your old host to generate a full cpanel backup for the account and placing it in your home directory.

If you have databases to be moved, you must specifically inform us where and how to access them in the instructions below.

Do NOT cancel your old hosting account until you have changed your DNS and thoroughly inspect your site to ensure everything was transferred properly.

Unfortunately, while RedWire Host has a well trained and very experienced staff, some sites due to technical limitations cannot be moved. We can move any cpanel hosted site, all others are on a case by case basis.

 

 

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